Due Diligence Specialist (6-month Contract)

Ho Chi Minh City, Viet Nam

Contracted

OaaS

Experienced

Position Overview

🚨 This is not your average KYC role.

We’re looking for a compliance expert who wants to do more than tick boxes.
We want someone who sees the bigger picture, thinks strategically, and is ready to take ownership of high-stakes due diligence cases while also shaping how we grow.

🎯 Your Role in a Nutshell

As a Due Diligence Specialist, you will lead complex AML, KYC, and KYB operations for global fintech and payment clients.

You’ll handle the most sensitive onboarding cases, evaluate risk, engage directly with clients, and improve how we work as a team and company.

You’ll also act as a knowledge driver – mentoring others, contributing to process development, and helping us become a center of excellence in compliance.

Scope of the Role

The Due Diligence Specialist is responsible for:

Leading AML, KYC, and KYB operations, including enhanced due diligence for complex and high-risk cases.
Providing expert analysis and recommendations on client onboarding, transaction monitoring, and regulatory compliance.
Driving the creation and refinement of compliance processes and policies to align with global standards and best practices.
Acting as a knowledge hub, facilitating training programs, and mentoring junior analysts to elevate team expertise.
Collaborating with internal and client teams to develop and implement effective compliance strategies.
Contributing to the design and establishment of a center of excellence to enhance Payreto’s service offerings.
Serving as a primary point of contact for complex escalations and providing strategic insights to clients and stakeholders.

MAIN RESPONSIBILITIES:

🕵️ Advanced Due Diligence & KYC/KYB Operations

Lead full-cycle due diligence investigations for complex/high-risk clients (both individuals and entities)
Verify ownership structures, UBOs, and documentation using international registries and sources
Analyze PEPs, sanctions, adverse media, and other red flags to determine overall risk level
Escalate and advise on unusual or ambiguous cases with logic and clarity
Ensure your cases align with both global AML standards and client-specific requirements

📚 Knowledge Leadership & Process Development

Act as a key contributor to internal AML/KYC knowledge bases
Draft, review, and update compliance SOPs, playbooks, and manuals
Identify inefficiencies and propose improvements to workflows, documentation, and tools
Support internal audits and client reviews with high-quality documentation and insights

🧠 Mentorship & Training

Deliver onboarding and technical training to new hires and junior analysts
Provide coaching and quality feedback on case handling, documentation, and decisions
Organize internal knowledge-sharing sessions to raise the team’s expertise

🤝 Client Engagement

Serve as the compliance point of contact during client calls and case discussions
Present findings clearly, challenge inconsistencies, and advise on onboarding risk
Maintain strong and professional communication with client stakeholders, including Heads of AML and onboarding managers

⚙️ Product & Operational Contributions

Identify opportunities for workflow enhancements and lead initiatives to improve team productivity and service quality.
Collaborate with internal teams to integrate innovative tools and methodologies that support compliance and operational efficiency.
Drive initiatives to position Payreto as an industry leader in compliance services.

✅ What We’re Looking For

Must-Have Qualifications

At least 2 years of relevant experience in AML/KYC/KYB (international client exposure required)
Proven ability to handle high-risk, high-complexity onboarding cases
Solid understanding of company structures, UBO identification, and regulatory red flags
Strong command of English (both written and verbal) – you will speak with clients
High proficiency in Google Workspace or MS Office, especially Sheets/Excel
Strong online research skills (registry searches, document validation, investigative tools)

Soft Skills That Set You Apart

Strong sense of ownership and accountability – we don’t micromanage
Analytical thinker with excellent judgment under ambiguity
Comfortable speaking up and challenging unclear instructions or decisions
Fast learner with the ability to train others
Team player who thrives in a fast-paced, multi-client setup

🌱 Why Join Payreto?

You’ll work with international clients and experts in a lean, smart team
You’ll have a voice – we expect ideas, not just execution
You’ll grow in a setup that rewards initiative, not bureaucracy
You’ll help shape the future of compliance operations in one of the fastest-growing KPOs in financial services

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