Card Issuing Project Manager

Makati City, Metro Manila, Philippines

Full Time

PaaS

Experienced

WHAT WE OFFER

Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance

POSITION OVERVIEW
The core mission of the Project Manager is to ensure and maintain a high-level end-to-end project implementation phase. The goal is to create and manage the execution of project plans, revising them as necessary to meet the changing needs and requirements of the project. The individual will serve as the leader in managing the execution and/or transition of new and established processes, as well as the agreed-upon workflows, scope of work, and implementation plan, whether originating from the client or created internally with the assistance of project stakeholders.

WHAT WILL YOU DO?
Project Management and Coordination

Prepares the project proposal under the assistance as well as supervision of the Head of Operations and/or Sales & Business Development management.
Develops implementation schedule and resource allocation plan.
Manages overall customer and vendor relationships and satisfaction during all phases of the implementation and standard delivery process.
Coordinate with internal stakeholders (Product, Compliance, Tech, Operations, Customer Support) and external partners (card schemes, processors, networks).
Manage risks, resolve issues, and communicate project status to stakeholders.
Track KPIs and provide reporting on project performance, card issuance metrics, and operational efficiency.
Maintains documentation relevant to project implementation.

Internal

Works closely with Business Development Managers, the Head of Operations, and Account Managers to ensure that internal processes and client-facing documents are current and aligned with corporate goals.
Verifies consultants are upholding internal processes to ensure consistent operations.
Identifies and secures resources as needed to provide a prompt response to client issues raised during the implementation phase.
Works with Training, Technology, Product, and Business Development teams to ensure client needs and expectations are met.
Manages the activities of external agencies (if needed) involved in the implementation.

Time Allocation / Prioritization

Prioritizes project issues, activities, and ongoing deployments
Develops and coordinates all implementation schedules and resource allocation across all product implementation teams.

Other Tasks

Develops strong expertise in the field of the service supported including the tools to be used.
Performs other official work as instructed by the immediate supervisor/manager.
Extends work hours when needed.

WHAT SHOULD YOU HAVE?
Professional Background

Minimum of 2 years’ experience in project management, ideally within core banking, digital banking, or FinTech-related environments.
Proven success in delivering software implementation or migration projects in financial services or technology sectors.
Familiarity with core banking platforms such as Temenos, Finacle, Flexcube, or Mambu is highly advantageous.
Hands-on experience with project management tools (e.g., Jira, Asana, MS Project, Trello).
Strong grasp of SDLC principles and project methodologies including Agile and Waterfall.
Project management certifications (PMP, PRINCE2, or Scrum Master) are preferred

Educational Background

Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or related disciplines that foster analytical rigor and strategic problem-solving.
Relevant advanced certifications or coursework in project management, core banking platforms, or digital transformation methodologies are a plus.

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Card Issuing Project Manager

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