Reconciliation Specialist

Makati City, National Capital Region (NCR), Philippines

Full Time

PaaS

Mid Level

WHAT WE OFFER

Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance

Position Overview
The Reconciliation Specialist is responsible for ensuring the accuracy and integrity of financial records across payment, settlement, and core banking transactions. This role performs continuous end-to-end reconciliations across internal systems, partner networks, and bank accounts to identify, investigate, and resolve all transaction variances.

Beyond core ledger balancing, this position acts as a key operational partner to the Finance Manager: generating comprehensive reconciliation reports, analyzing complex operational data to drive actionable financial insights, and presenting key findings to safeguard business revenue and support decision-making.

WHAT WILL YOU DO?

1. End-to-End Financial & Transaction Reconciliation

System & Bank Balancing: Perform daily, weekly, and monthly reconciliations across internal system logs, payment gateway feeds, acquirer/processor settlement files, and bank statements.
Variance & Discrepancy Resolution: Promptly identify, investigate, and resolve all transaction mismatches, floating balances, timing differences, and unallocated funds.
Multi-Channel Auditing: Match complex, multi-party transaction flows (e.g, card acquiring, e-wallets, bank transfers, and cash-out facilities) against expected settlement timelines and fee structures.

2. Reporting, Data Analysis & Financial Insights

Comprehensive Reconciliation Reporting: Draft and maintain daily shift balancing sheets, end-of-month reconciliation summaries, and aging schedules for open/unresolved items.
Data Analysis: Analyze large volumes of raw operational payment data to spot trends, recurring system glitches, processing leaks, or abnormal transaction patterns.
Actionable Insights: Translate operational data into clear financial summaries and actionable recommendations for the Finance Manager and executive stakeholders.

3. Risk Management, Revenue Protection & Audit

Revenue Safeguarding: Audit processing fees, merchant discount rates (MDR), interchange, and bank charges to ensure billing accuracy and prevent revenue leakage.
Exception & Fraud Monitoring: Flag suspicious transactions, potential double-credits, chargebacks, or manual override anomalies for immediate investigation.
Audit Readiness: Maintain clean, audit-compliant records and reconciliation schedules in accordance with regulatory requirements and internal control policies.

4. Cross-Functional Collaboration & Stakeholder Support

Strategic Partnering: Work directly with the Finance Manager to refine financial controls and reporting requirements.

CORE COMPETENCIES

Industry Knowledge: Solid understanding of digital payment flows, acquiring/issuing networks, merchant settlement models, and banking services/finance and remittance transactions.
Technical Proficiency: High proficiency in advanced Excel (VLOOKUPs, Pivot Tables, macros/formulas) and familiarity with reconciliation software.
Analytical Mindset: Exceptional attention to detail with the ability to navigate large datasets and solve complex financial discrepancies logically.
Communication Skills: Strong verbal and written communication skills to articulate findings and present data-driven recommendations clearly.
High-level capabilities handling enterprise financial platforms such as:
- NetSuite ERP
- Xero
- QuickBooks Online Advanced
Advanced spreadsheet mechanics, such as:
- Power Query
- Data cleansing
- Excel formulas

WHAT SHOULD YOU HAVE?

Bachelor’s degree in Finance, Accounting, Financial Technology, or a related field, with proven experience in transaction reconciliation, settlement operations, or core banking procedures.
Requiring 2+ years of verified, high-volume operational experience managing high-volume data entries, account matching, audit logs, or general ledger close operations, preferably in a banking, fintech, or corporate financial service vertical.
Moderate professional proficiency in English

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Reconciliation Specialist

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