People Project Manager

Makati City, National Capital Region (NCR), Philippines

Full Time

People Department

Manager/Supervisor

WHAT WE OFFER

Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance

Position Overview
The People Project Manager is responsible for leading and delivering strategic internal and external HR-related projects, including system implementations, process improvements, compliance initiatives, and client-facing solutions. The role ensures that all projects are executed efficiently, within scope and timeline, and aligned with organizational goals by applying structured project management methodologies, driving cross-functional collaboration, and delivering measurable business impact.

WHAT WILL YOU DO?
HR Operations & Process Improvement

Lead initiatives focused on improving HR processes, workflows, and service delivery models (e.g., onboarding, offboarding, internal requests, support channels).
Identify inefficiencies in People Support operations and implement scalable, sustainable solutions.
Standardize processes through development and implementation of SOPs, workflows, and service guidelines.
Support automation and system enhancement initiatives to improve turnaround times and service quality.

Risk & Issue Management

Identify and assess risks across internal and external projects.
Develop and implement contingency plans to minimize disruptions.
Manage change requests effectively, balancing scope, time, and resource impacts.

Internal & Cross-Functional Project Delivery

Coordinate with HR, Finance, IT, and Operations to implement projects impacting workplace support, compliance, and employee services.
Ensure seamless execution of initiatives that require multi-department collaboration.
Act as the central point of coordination for People Support–related projects across the organization.
Drive accountability and alignment among stakeholders to ensure timely delivery.

Monitoring, Reporting & Service Governance

Track project progress, service performance, and key operational metrics (e.g., turnaround time, resolution rates, engagement levels).
Prepare and present regular reports on project status, service improvements, and impact to leadership.
Establish dashboards and tracking mechanisms for People Support initiatives.
Conduct post-implementation reviews to assess effectiveness and identify improvement opportunities.

Process Standardization & Capability Building

Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) depending on initiative needs.
Drive consistency across People Support initiatives through standardized tools, templates,
and frameworks.
Develop playbooks and knowledge resources for recurring HR operations and employee support processes.
Support capability building by guiding team members on structured project execution and process improvement.

Other Duties as Needed

Perform other HR and project-related tasks as assigned by the VP People.

WHAT SHOULD YOU HAVE?

Bachelor’s Degree in Psychology, Behavioral Science, Human Resource Management, Business Administration, or any related field.
At least 3-5 years of experience in HR operations, employee experience, office administration, or project management. Experience in handling employee-facing programs, workplace initiatives, or HR service delivery is highly preferred.
Project Management: Managing end-to-end HR and People Support initiatives.
HR Operations & Service Delivery: Experience in workplace support, engagement programs, and administrative processes.
Process Improvement: Developing SOPs, workflows, and scalable service models.
Data Analysis & Reporting: Tracking service metrics and generating insights for improvement.
Systems & Tools: Exposure to HR systems, ticketing tools, or workflow automation is an advantage.
Cross-functional Coordination: Strong collaboration across HR, Finance, IT, and Operations.
Leadership & Ownership: Takes accountability for service delivery and project outcomes.
Strategic Thinking: Aligns People Support initiatives with business and employee needs.
Problem-Solving: Proactively addresses operational gaps and service issues.
Adaptability: Manages multiple priorities in a dynamic environment.
People-Centric Mindset: Focused on improving employee experience and workplace satisfaction

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People Project Manager

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